About Us

Donna Mallard

Donna Mallard, CSP, brings twenty-six years of staffing industry experience to her role as CEO of Mallard & Associates and partner in Staffing e-Trainer.  Mallard provides executive coaching and consulting services, along with staff development, specifically for the industry.   These programs are designed to improve the performance of individuals, teams, and organizations and include instructor led training, Webinars, and customized career development programs.  Staffing e-Trainer is the only company that offers industry specific web-based training for learning on demand.

Over the last fifteen years, Mallard has presented at numerous national and state industry associations   She served on the faculty for two years at Staffing Industry Analyst’s Staffing Industry Summer School and presented at the American Staffing Association's annual conventions, twelve state conferences and several Interaction Webinars. In addition, over eighty staffing companies in the United States have benefited from training and consulting services since 1994.

Staffing industry knowledge and experience, combined with training expertise, enable Mallard to offer a practical, customized approach to enhancing employee and company performance for long term profitability.


Amy Munroe

Amy Munroe is an industry veteran with over 22 years of experience in the staffing industry. She is President of MTS, Inc., which specializes in customized training, training/career development and consulting for the staffing industry. Amy has been training the industry for the past 18 years working with small independent staffing firms as well as large international services. Prior to MTS, Inc. she worked for a staffing software company as a Consultant/Trainer and Business Analyst. The practical ideas Amy shares in her training sessions are generated from her experience with the software company and working in a staffing office in the areas of operations, sales and management. This range of experience brings a unique mix of skills to her clients and the training sessions she conducts.

Amy Munroe has shared her philosophies and techniques with many staffing organizations. A few of those associations are the American Staffing Association, New Jersey Staffing Alliance, North Carolina Association of Staffing Professionals, South Carolina Association of Personnel and Staffing, and the Georgia Staffing Association.